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G Grip Not Working

Mike Dec 16, 2014 06:56AM PST

The white light stays on and the blue light flashes. Will not stop and I can't play even with Aux cord. It is stuck. Help Please

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support@gprojectgear.com Dec 23, 2014 08:51AM PST G-PROJECT Agent
Hi Mike!

The white LED indicates that the G-GRIP is powered on. The flashing blue LED indicates that G-GRIP is searching for a compatible Bluetooth streaming device.

If you are having a connectivity problem it could be that the Bluetooth needs to be reset. Most of these issues are a result of swapping Bluetooth sources before terminating the current connection. This sometimes causes G-GRIP to remain connected or paired to the previous audio device.

• To clear the Bluetooth memory on the G-GRIP, press and hold the Pairing button for 5 seconds. This will clear all Bluetooth settings and the blue LED light on the front of the unit should start flashing, indicating that G-GRIP is searching for a compatible Bluetooth device.

• Next you will want to go into the Bluetooth settings menu on your audio streaming device (and any other devices you may have connected to the G-GRIP previously) and delete / 'forget this device' from the list completely.

• Now with G-GRIP powered on, try searching for Bluetooth compatible devices under the Bluetooth settings menu of your audio streaming device. After a few seconds it should detect G-GRIP, at which time you can select G-GRIP and establish a new connection.

Also note that if you have the Aux Line In cable plugged in you can not stream Bluetooth. Please let me know if this solution helps or if we have to look into replacing your G-GRIP.


G-Support

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