Just got a G-Zip...my question is this...it plays well plugged into myb laptop, but does not respond at all when I try to play off battery alone. Does the battery have to be fully charged before it will power the unit? Thanks...
Aug 28, 2014 06:41PM PDT
It is recommended that you fully charge G-ZIP when you first get it. You may find that some functions may not respond at low battery levels. Please let us know if you are still having a problem when fully charged. If so, we may suggest a replacement.
Oct 06, 2014 06:42PM PDT
Sorry to hear about your power adapter for your G-BOOM. If you could please contact one of the reps in our in our parts office, they will be happy to order you a new one. The office number is 855-896-1795 and they can be reached Monday - Friday from 8am - 5pm CST.