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G-BOOM Issue

Steve Miller May 05, 2019 09:49PM PDT

Hello G-Project,

Love my G-BOOM and my G-GO. Unfortunately my G-BOOM which worked perfectly yesterday and was not indicating a low battery when I turned it off will not do anything today. It will not power up, will not recognize the charger, nothing. Any suggestions on what the issue could be? I'm a bit of a techie and not afraid to replace the battery if that's a common issue. But I would think even with a bad battery it would recognize the charger?

Thanks,

Steve

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support@gprojectgear.com May 06, 2019 09:37AM PDT G-PROJECT Agent
Hi Steve,

Sorry to hear you are having a problem with your G-BOOM. If you can send us a direct email (support@gprojectgear.com,) I will be happy to open a ticket and review some details to see if we can get it resolved for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact information and we prefer that information is not posted here in a public thread.

Your G-Support Team

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