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G-Boom will not charge

Wendell Miller Nov 26, 2017 03:19PM PST

I got my daughter a G-Boom a few years ago and recently it stopped charger and will not play if you diconnect the AC adapter. I assumed the AC Adapter was the root cause since if you giggle the cord you have limit success with charging so I purchased a replacement AC adapter that arrived today. (However the results were the same with the new adapter.)

How can I replace the internal battery or how my unit repaired?


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support@gprojectgear.com Nov 26, 2017 07:43PM PST G-PROJECT Agent
Hi Wendell!

Sorry to hear you are having a problem with your G-BOOM. If you can send us a direct email (support@gprojectgear.com), I will be happy to open a ticket and review some details to see if we can get it resolved for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact information and we prefer that information is not posted here in a public thread.

Your G-Support Team
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greg schlickman Feb 07, 2018 10:46AM PST
my g boom will not charge
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support@gprojectgear.com Feb 07, 2018 10:47AM PST G-PROJECT Agent
Hi Greg!

Sorry to hear you are having a problem with your G-BOOM. If you can send us a direct email (support@gprojectgear.com,) I will be happy to open a ticket and review some details to see if we can get it resolved for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact information and we prefer that information is not posted here in a public thread.

Your G-Support Team

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