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Gzip speaker does not hold a charge

Eric Jul 20, 2017 08:12PM PDT

My gzip speaker battery no longer holds a charge. I can charge it all day, and it plays fine when plugged in, but wont play as soon as i unplug it. Can i open the unit & replace th battery?

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support@gprojectgear.com Jul 20, 2017 09:14PM PDT G-PROJECT Agent
Hi Eric!

Sorry to hear you are having a charging problem with your G-ZIP.

As with all rechargeable batteries, they do have a service life that will vary depending on amount of use, recharging habits, etc. Unfortunately due to liability issues, we do not sell replacement batteries for our G-Project speakers. In addition, due to warranty and liability issues, our speakers are not intended to be repaired or modified by our customers.

If you can send us a direct email (support@gprojectgear.com), I will be happy to open a ticket and review some details to see if we can get it resolved for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact information and we prefer that is not posted here in a public thread.

Your G-Support Team

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