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G-GRIP won't charge

Jessica Feb 25, 2015 09:07AM PST

Hi, I got a G-GRIP for my birthday last September, and I've had no problems with it until it recently won't charge. I have the correct cord and everything, and i've tried in other outlets, but it still will not charge. Is there a warranty or anything?

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support@gprojectgear.com Mar 10, 2015 07:05PM PDT G-PROJECT Agent
Hi Jessica!

Sorry to hear you are having a charging problem with your G-GRIP. Your G-GRIP has a 90 day limited warranty however we are very liberal with this time frame and will support you up to a year.

If you can send us a direct email I will be happy to open a ticket and review some details to see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


G-Support
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support@gprojectgear.com Jun 30, 2015 05:59AM PDT G-PROJECT Agent
Hi Kim - If you can send us a direct email (support@gprojectgear.com) I will be happy to open a ticket and review some details to see if we can get it exchanged for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.

G-Support

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