Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Battery/Light indicator questions

Eliana Feb 22, 2015 04:02PM PST

I just purchased my g-grip today. When I got home, I plugged it in but noticed that the red indicator light did not flash. I unplugged it and tried to turn it on but it wouldn't turn on. Does this mean that the battery doesn't work correctly? Does it take a couple of hours before the red light is supposed to come on? Is the g-grip supposed to be charged before using?

Thank you for your time,
E.

Up 0 rated Down
support@gprojectgear.com Mar 11, 2015 09:38AM PDT G-PROJECT Agent
Hi Eliana!

The red LED indicator will appear solid when the G-GRIP in connected to a power source to charge and will turn off when the unit is fully charged. The red LED will blink to indicate that the battery is low and needs to be recharged.

Yes, it is suggested that G-GRIP be fully charged before the first use. A full charge takes up to 3.5 hours


G-Support

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

beee9aeb1455f2a661c87f9e550b33be@g-project.desk-mail.com
http://assets3.desk.com/
false
tweet_g_project
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete