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G-POP will not turn on and will not charge

Sam Feb 14, 2015 12:30PM PST

G-POP will not turn on and will not charge. I tried charging through USB port on my laptop but the unit will not charge. What will be the recommended solution for this?

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support@gprojectgear.com Feb 25, 2015 07:15AM PST G-PROJECT Agent
Hi Sam!

Sorry to hear you are having a charging problem with your G-POP. If you can send us a direct email I will be happy to open a ticket and review some details to see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


G-Support
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John ippolito Aug 19, 2015 05:49AM PDT
Hi, I have the same problem where my g-boom will not come on or charge. What are my options? I had the same issue with my g-zip.
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support@gprojectgear.com Aug 19, 2015 05:49AM PDT G-PROJECT Agent
Hi John!

Please send us a direct email (support@gprojectgear.com) I will be happy to review some details to see what options are available and see if we can get it exchanged for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


G-Support
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Nina Jun 12, 2017 03:54PM PDT
Hello,

I'm having the same issue. It won't charge at all. Please help!
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support@gprojectgear.com Jun 12, 2017 03:59PM PDT G-PROJECT Agent
Hi Nina!

Sorry to hear you are having a charging problem with your G-BOOM. If you can send us a direct email (support@gprojectgear.com) I will be happy to open a ticket and review some details with you to see how we can help you!

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that it is not posted here in a public thread.

G-Support

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