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Bluetooth won't connect

Gabriel Feb 11, 2015 07:48PM PST

My birthday was this past Monday and my girlfriend bought me a G-Pop Bluetooth speaker. after two days of very limited use the bluetooth stopped pairing with my devices. I followed the advice on this fourm page

http://g-project.desk.com/customer/portal/questions/8016146-bluetooth-won-t-turn-on

Because I was having the same issue. The white light turns on and stays a solid white, but the blue light never comes on and none of my devices can connect.

I would really appreciate assitance

Up -1 rated Down
support@gprojectgear.com Feb 18, 2015 07:52AM PST G-PROJECT Agent
Hi Gabriel!

Sorry to hear you are having a connectivity problem with your G-POP. If you can send us a direct email I will be happy to open a ticket and review some details to see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


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