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Ansel Jan 21, 2015 03:27PM PST

My G-Grip was working great. No problems with connecting or charging, but I was packing it up to take with me on a trip,(I practically take it everywhere)and when I unplugged the cord from the G-Grip the entire metal casing for the charge port also came out. Yike! What if anything can be done? I love this product and think that it should be built to last since the "built tough" marketing angle is the main product image.There are a few products out there that offer a lifetime warranty with fair and reasonable wear and tear. (Just a thought)Please help. Thanks!

Up -1 rated Down Feb 01, 2015 06:59AM PST G-PROJECT Agent
Hi Ansel!

Sorry to hear about your G-GRIP. If you can send us a direct email I will be happy to open a ticket and see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


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