My G-Grip was working great. No problems with connecting or charging, but I was packing it up to take with me on a trip,(I practically take it everywhere)and when I unplugged the cord from the G-Grip the entire metal casing for the charge port also came out. Yike! What if anything can be done? I love this product and think that it should be built to last since the "built tough" marketing angle is the main product image.There are a few products out there that offer a lifetime warranty with fair and reasonable wear and tear. (Just a thought)Please help. Thanks!