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My above question

Bret Nov 02, 2014 12:09PM PST

This is in reference to my above query...for the first time since I sent the previous message, I tried my GZip again. It does not power up without being plugged in. I have charged it for more than four hours today, and it sounds great while plugged into my laptop USB. But it doesn't play on its own -- in fact, the power button won't even come on unless the unit is plugged in to my laptop. I am baffled...

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G-Project Support Nov 10, 2014 08:10PM PST G-PROJECT Agent
Hi Bret!

Sorry to hear you are having a problem with your G-ZIP. It sounds like it could be a bad circuit board or battery itself. If you can send us a direct email I will be happy to open a ticket and see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.

G-Support

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