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bluetooth problem

Jerry Sep 27, 2014 01:10PM PDT

i am able to connect the gboom with my phone but there's no audio coming out the speakers. if i connect the aux cable then there is audio coming out. its just the bluetooth that doesn't work (audio). i tried resetting the gboom but it does the same thing. i bought it like a month ago and its giving me this problem already.

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Store Support Sep 28, 2014 01:14PM PDT G-PROJECT Agent
Hi Jerry!

Sorry to hear you are having a Bluetooth problem with your G-BOOM. I would be happy to help troubleshoot the issue with you.

Can you tell me if G-BOOM worked correctly and audio could be heard when you first bought G-BOOM and connected a Bluetooth device?

G-Support

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