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G-Boom: Must reinstall on Windows 8 everytime

Scott Sep 24, 2014 12:36PM PDT

I try to pair the g-boom with my sony vaio windows 8 laptop and each and every time I have to remove the gboom as a recognized bluetooth device and reinstall it in order to get it to pair up.

Is there a way to fix this so I do not have to remove/reinstall every time?

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Store Support Oct 01, 2014 09:13AM PDT G-PROJECT Agent
HI Scott

The G-BOOM does not require any drivers. All of our Bluetooth speakers use the standard A2DP Bluetooth protocol. Please make sure that your computer supports it as well, which is not dependent on the OS as much as the make and model of your computer and whether it has Bluetooth built in and if so what protocols it supports. If your Windows computer has Bluetooth with audio support, then any of our speakers will work with it.

• Check to see if your Bluetooth drivers on your laptop are up to date.

• Have you been able to pair any other speakers to your laptop before without having to repair every time?

• Do you have any other device with Bluetooth, like maybe a smartphone, that you could try pairing and repairing your G-BOOM speaker to just to make sure that the G-BOOM itself is working properly?


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