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paring with laptop

Duane Aug 04, 2014 12:03PM PDT

Has anyone had any issues pairing with blue tooth on their pc or lap top. I am getting driver error when it downloads the drivers for gboom ?

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Store Support Aug 11, 2014 11:27AM PDT G-PROJECT Agent
Hi Duane!

The G-BOOM, like our other speaker models, does not require any drivers. All of our speakers use the standard Bluetooth protocol called A2DP. You need to make sure that your computer supports it as well, which is not dependent on the OS as much as the make and model of your computer and whether it has Bluetooth built in and if so what protocols it supports. If your Windows computer has Bluetooth with audio support, then any of our speakers will work with it.

1) Check to see if your Bluetooth drivers on your laptop are up to date.

(2) Have you been able to pair any other Bluetooth speakers to your laptop before?

(3) Do you have any other device with Bluetooth, like maybe a phone, that you could try pairing your G-GO speaker to just to make sure that it's working OK?
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Robert Downing Jul 09, 2015 05:38AM PDT
Yeah, this stock answer (appears in ALL your replies) doesn't solve anything. The speakers [G-TUBE] pair just fine with everything else, but not with a Dell Inspiron 3541 with Bluetooth. Bluetooth shows the device paired, but it does not connect as external speakers.

Driver is Microsoft driver, 6/21/2006 version 6.3.9600.17826
Bluetooth device flags 0000733F
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G-Project Support Jul 09, 2015 05:47AM PDT G-PROJECT Agent
Hi Robert!

Sorry to hear you are having a connectivity problem with your laptop to your G-TUBE. In your post you confirmed that G-TUBE pairs just fine with everything else, which leads me to believe that the source of the problem is with your Dell Inspiron 3541 and not G-TUBE.

I did a quick internet search and found this thread from Dell that mentions a 'wireless switch' - .

If this link does not resolve your connectivity problem I would suggest contacting Dell support directly for additional assistance.


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