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G-BOOM Battery

Wade May 30, 2014 04:23PM PDT

My G-BOOM's battery is bad now and I need a replacement. How do I get one?

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Store Support Jun 02, 2014 06:08AM PDT G-PROJECT Agent
Hi Wade!

Sorry to hear about your G-BOOM. Can you tell me when you purchased your G-BOOM as it might still be under warranty.

G-Project Support Team
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Store Support Jul 14, 2014 11:34AM PDT G-PROJECT Agent
Hi Wade!

Thank you for the confirmation. If you can send us a direct email I will be happy to open a ticket and see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.

Thanks!

G-Project Support Team
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Janell Aug 08, 2014 06:17PM PDT
I am having similar issues that slowly started first with playing only when plugged in. Then, it wouldnt turn on at all. I got it for Christmas, so I'm pretty sure it is no longer under warranty. Is there something I can do as far as battery replacement?

Thanks
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Store Support Aug 08, 2014 06:18PM PDT G-PROJECT Agent
Hi Janell,

I think we can still help you out. Please send us a direct email as we may need your personal contact info and for security reasons, we do not want that posted here.

G-Project Support Team

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