Jul 14, 2014 11:34AM PDT
Thank you for the confirmation. If you can send us a direct email I will be happy to open a ticket and see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.
I am having similar issues that slowly started first with playing only when plugged in. Then, it wouldnt turn on at all. I got it for Christmas, so I'm pretty sure it is no longer under warranty. Is there something I can do as far as battery replacement?