I BOUGHT THIS FROM WALMART ABOUT SIX MONTHS AGO , USED IT ABOUT 4 TIMES NOW , WENT USE AND SOUND COMES FROM SPEAKERS ON BLUE TOOTH OR DIRECT LINE . ALL LEDS ARE FUNCTIONING CORRECTLY BY THE MANUAL CHART .
Apr 28, 2014 12:25PM PDT
Hi Clint! Not sure if it was a typo in your original email, but you said when you use it 'sound comes from the speakers on blue tooth or direct line'. That sounds normal, did you mean that NO sound comes from the speakers when you are using Bluetooth or the Line In cable?
if so there are a couple of things we can try to troubleshoot and help determine our next steps:
• Are you using the AC wall power adapter to charge the G-BOOM that came with the unit?
• When plugged in, what LED lights come on when you attempt to charge the unit? Are they flashing or solid
• What is the condition of the AC adapter? Are the metal prongs bent or damaged at all?
• Does the USB port on the back of G-BOOM appear loose, damaged or recessed into the unit at all?