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not playing audio

Chris May 16, 2017 04:36PM PDT

I have had this speaker for a very long time and it was working great until recently. The buttons still work but no audio plays I put in new batteries and tried it with the wall plug in cable and still nothing.

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G-Project Support May 17, 2017 10:26AM PDT G-PROJECT Agent

Sorry to hear you are having a problem with your speaker. If you can send us a direct email ( I will be happy to open a ticket and review some details to see if we can help resolve the problem. Please let us know the model of the speaker as well when you send us the direct email.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact information and we prefer that it is not posted here in a public thread.

Thank you,


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