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G Boom locked up

Jay May 12, 2015 06:51AM PDT

I can't turn my G Boom off. The white power light stays on and the Bluetooth light will not come on. Only have the solid white light. Tried reset button on the back and it just turns it off.

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G-Project Support May 21, 2015 05:51AM PDT G-PROJECT Agent
Hi Jay!

Sorry to hear you are having a problem with your G-BOOM. If you can send us a direct email ( I will be happy to open a ticket and review some details to see if we can get it exchanged for you.

The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


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