Apr 21, 2015 06:15AM PDT
Most of these pairing issues are a result of swapping Bluetooth sources before terminating the current connection. This sometimes causes G-GO to remain connected or paired to the previous audio device. It sounds like the Bluetooth needs to be reset on your G-GO, as well as on your Bluetooth streaming device which usually resolves the issue. Ive pasted the instructions below to walk you through the steps:
• To clear the Bluetooth memory on the G-GO, press and hold the Pairing button for 5 seconds. This will clear all Bluetooth settings and the blue LED light on the front of the unit should start flashing, indicating that G-GO is searching for a compatible Bluetooth device.
• Next you will want to go into the Bluetooth settings menu on your audio streaming device (and any other devices you may have connected to the G-GO previously) and delete / 'forget this device' from the list completely.
• Now with G-GO powered on, try searching for Bluetooth compatible devices under the Bluetooth settings menu of your audio streaming device. After a few seconds it should detect G-GO, at which time you can select G-GO and establish a new connection.