Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

audio

Dave Mar 14, 2015 03:00PM PDT

My iphone is connected to my GoGo via Bluetooth. I can skip songs on my iphone from the speaker. However there is no audio coming out of the speaker. I have had the speaker for three months, it was a gift for Christmas. Any ideas on how to get the audio to work?

Up 0 rated Down
G-Project Support Mar 24, 2015 09:04PM PDT G-PROJECT Agent
Hi Dave

Sorry to hear you are experiencing a problem with your G-GO. I would be happy to help troubleshoot the problem with you. If you can answer a few questions below it will help determine our next steps.

Has the audio just recently stopped working or have you not been able to stream music/audio through your G-GO via your iPhone since you received it?

Is there any music/audio transmitted through the G-GO if your iPhone is connected to G-GO via the 3.5mm Line-In jack?


G-Support

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

beee9aeb1455f2a661c87f9e550b33be@g-project.desk-mail.com
http://assets3.desk.com/
false
tweet_g_project
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete