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Help- G-pop wont make a sound

Stephen Mar 03, 2015 05:25PM PST

First of all let me just say how much i've fallen in love with this little thing. We call it the Gernade at the office (due to the shape and size). WE have used it for music and even for conference calls on the road. It's been a life saver for the past 2 months. (purchased from Target). On friday the Gernade would turn on but we couldn't hear anything. It will beep when connecting but there is no sound, and yes everything lights up light normal. I went back to the Target and they said since it wasn't in the original packaging they could not take it back. Please tell me there is another option.

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G-Project Support Mar 11, 2015 09:53AM PDT G-PROJECT Agent
Hi Stephen!

Sorry to hear you are having a problem with your G-POP. If you can send us a direct email I will be happy to open a ticket and review some details to see if we can get it exchanged for you. The reason I am asking you to send a direct email rather then continuing the process here is that we will need your contact info and we prefer that is not posted here in a public thread.


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