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how to reset

tobe Jan 23, 2015 10:40AM PST

How come when i put batteries inside my go it automatically powers on and becomes completely unresponsive and the blue light just shines. It doesnt blink or anything.

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G-Project Support Jan 31, 2015 03:50PM PST G-PROJECT Agent
Hi Tobe!

The solid blue LED indicates that your G-GO is still paired to a previous Bluetooth compatible device. Ive provided some steps below for resetting the Bluetooth:

• To clear the Bluetooth memory on the G-GO, press and hold the Pairing button for 5 seconds. This will clear all Bluetooth settings and the blue LED light on the front of the unit should start flashing, indicating that G-GO is searching for a compatible Bluetooth device.

• Next you will want to go into the Bluetooth settings menu on your audio streaming device (and any other devices you may have connected to the G-GO previously) and delete / 'forget this device' from the list completely.

• Now with G-GO powered on, try searching for Bluetooth compatible devices under the Bluetooth settings menu of your audio streaming device. After a few seconds it should detect G-GO, at which time you can select G-GO and establish a new connection.

Please let me know if this solution helps.

G-Support

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